Get in Touch With Us

Got a question about something you've read, spotted an error, or want to flag a concern about one of the sites we cover? This page explains how to reach the Non Gamstop Casinos editorial team and what you can expect once you do.

Why Get in Touch

We publish research-based reviews and guides covering casinos not on GamStop, their bonus terms, payment options, licensing and player protections. That's a lot of detail across a lot of operators, and terms change frequently — welcome offers get revised, wagering requirements shift, and payment methods available to British customers are added or dropped without much notice. If you think something on the site no longer matches what an operator actually offers, we want to know.

You might also want to contact us if you're comparing options from our Best Non GamStop Casinos 2026 guide and have a question our write-ups didn't answer, or if you represent a casino brand and want to raise something about how it's been described.

How to Reach Us

Email is the most reliable way to contact our team. Write to us at [email protected] and a member of the editorial team will read your message personally — we don't rely on automated replies to stand in for a proper response.

To help us answer quickly, it helps to include:

• The page or casino you're asking about — a link or the operator's name saves us hunting for context.
• What prompted the message — a factual correction, a general question, or feedback on our coverage.
• Any supporting detail — a screenshot or date is useful if you're flagging a bonus term, withdrawal limit, or payment option that's changed.

What We Can Help With

Common reasons readers contact us include:

• Factual corrections — bonus terms, wagering requirements, withdrawal times or licensing details that have changed since we last checked them.
• General questions — anything unclear in our guides to casino bonuses, payments, game selection or sports betting sections offered alongside casino play.
• Content suggestions — topics or comparisons you'd find useful that we haven't covered yet.
• Partnership or editorial enquiries — if you work for an operator or a relevant organisation, tell us who you are and what you'd like to discuss.
• Safer gambling concerns — if you or someone you know is struggling with gambling, say so in your message. We'll point you towards independent support rather than trying to advise you ourselves.

A Word on Safer Gambling Enquiries

We are not a support service, and nothing on this site substitutes for professional advice. If your message concerns your own gambling or someone else's, we'll direct you to resources such as GamCare or National Gambling Helpline services, and we can explain how tools like deposit and loss limits, self-exclusion schemes, or GAMSTOP work in general terms. GAMSTOP applies to gambling operators licensed by the UK Gambling Commission; it does not cover casinos operating under overseas licences, which is why understanding the difference matters before you sign up anywhere.

What Happens After You Message Us

Every enquiry is reviewed by a real person, not routed straight to a template reply. We aim to respond within a reasonable timeframe, though this can stretch during busier periods — we'd rather take the time to answer properly than send something generic quickly.

If your message leads to a correction, we'll update the relevant page and, where useful, note what changed. Accuracy is central to what we do, and reader input is one of the ways we keep our research current.

Before You Write In

If your question is about how a specific welcome offer works, check the individual casino write-up first — headline figures like a match percentage or free spins count usually come with conditions attached, such as minimum deposits, wagering multiples or maximum bonus bet limits, which we try to set out alongside the offer rather than bury elsewhere. If you're still unsure after reading, that's exactly the kind of question we're happy to help with.

Thank you for taking the time to read our work and for reaching out. Whether it's a correction, a question, or feedback on how we could cover this space better, we're glad to hear from you.